Technical FAQs

The purpose of this wiki is to provide you with assistance for common technical questions. If the answer to your question is not included in this site, please refer to the list of contacts below. Please see the Site Navigation area to the left for a list of all of the site pages.

NOTE: Although we will make every effort to assist you with your technical issues, searching this site first may provide you with a solution quicker since most of the support services are only open during regular business hours.

• Blackboard (WebCT) courses - contact the College's HELP Desk (717) 780-2570 or 1-800-222-4222, extension 2570 (in PA only). Also, contact your instructor to notify him or her of any recurring technical problems.
• MyMathLab courses - The Addison-Wesley Corporation provides technical help for problems related to the site. You may contact their toll-free number at 1-800-677-6337 (M-F 9 AM - 6 PM EST) or e-mail support@coursecompass.com Also, contact your instructor to notify him or her of any recurring technical problems.
• Spanish 101 and 102 - If you have any questions about logon directions or about any other support topic, please contact Quia Support at http://books.quia.com/support.html

For issues that are not technical in nature, students should:

Contact the instructor, either inside of your course management system, or through the contact information provided in the syllabus or on the course details page in the schedule.