Technical FAQs

What is Desire2Learn (D2L)?

D2L is a comprehensive learning management system used to deliver online content, facilitiate communication, and allow for online submission of assignments and assessments in HACC courses.  Faculty and students in all online and blended (combination online and face-to- face) courses will access their courses using D2L in the Spring 2012.  Face-to-face instructors and their students may also use D2L as a web-enhancement in their courses.

How can I prepare to use Desire2Learn (D2L)?

Login to the myHACC portal and select Desire2Learn. Click on the Desire2Learn Student Orientation. This orientation is designed to walk you through the most common tools and features in D2L. Complete this orientation before you begin your courses to become familiar with the learning environment and the tools.

myHACC Web Address: https://myhacc.hacc.edu/

User Name: Your User Name is your HACC ID.

Password: Your password is your HACCWeb PIN.

What do I do if the MyHACC portal won't let me login?

Please call the HACC Help Desk at (717) 780-2570.  If the Help Desk cannot resolve the issue or if the portal is down for any reason, please use the secondary method of accessing D2L as described next.

Can I access Desire2Learn (D2L) if the myHACC portal is not available?

Yes!  Go directly to Desire2Learn at https://ehacc.hacc.edu and log in manually using your HACCid and your HACCWeb PIN.

How do I find out more about Desire2Learn's learning environment and tools?

After logging into Desire2Learn's home page, click on the Desire2Learn Help button under the area Help for Students.  From the Search menu at the top of the page, type in your search topic.  Or, from Desire2Learn's home page you can view the Product Help pages and the Getting Started with Learning Environment basic orientation as well as help information for the various tools.

My classes are not showing up, where are they?

Please remember that your classes will not show up in your list of courses until the first day of the class in which you are enrolled. Classes should be listed by no later than 8:00am. If that time has passed, please contact your Campus Welcome Center to verify that you are enrolled in the class that you are expecting to see.

Where Do I Go for More Help?